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(Survey of expectations and satisfaction regarding complaint at the Régie des rentes du Québec; French only)
This survey shows how the Services Commissioner's commitments to providing a clear and complete response, adapted to a person's situation, and to responding within a maximum of 2 working days for a follow-up to a telephone call and 30 days for a response to a situation are respected. It also reveals the expectations that the Régie des rentes du Québec's clients have regarding those commitments.
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