By telephone

The Gouvernement du Québec announced in its 2024-2025 Budget, amendments to the eligibility requirements for the financial assistance programs for handicapped children. The eligibility requirements came into force on 1 July 2024.

However, please note that, due to the time required to adapt administrative systems, the processing of the applications for the Supplement for Handicapped Children Requiring Exceptional Care for the new situation C will begin in October 2024. The first payments related to situation C will be made as of the end of the fall of 2024, with the possibility of receiving payments retroactive to 1 July 2024.

Important

Monday to Friday 8:00 a.m. to 4:30 p.m.

For Family Allowance, please dial one of the following telephone numbers:

  • Québec area: 418 643‑3381
  • Montréal area: 514 864‑3873
  • Toll‑free: 1 800 667‑9625

Important

Monday to Friday 8:00 a.m. to 4:30 p.m.

For the QPP, please dial one of the following telephone numbers:

  • Québec area: 418 643‑5185
  • Montréal area: 514 873‑2433
  • Toll‑free: 1 800 463‑5185

Notice for beneficiaries of a pension under a public-sector pension plan who are insured with Beneva

It was not possible for Beneva to deduct certain group insurance premiums from the December pension payment. See our News section for more information.

Important

Monday to Friday 8:00 a.m. to 4:30 p.m.

For public‑sector pension plans (RREGOP, PPMP, etc.), please dial one of the following telephone numbers:

  • Québec area: 418 643‑4881
  • Toll‑free: 1 800 463‑5533

Monday to Friday 8:30 a.m. to 12:00 a.m. and 1:00 p.m. to 4:30 p.m.

For pension plans in the private, municipal and university sectors, VRSPs, LIRAs or LIFs, please dial one of the following telephone numbers:

  • Québec area: 418 643‑8282
  • Toll‑free: 1 877 660‑8282

Monday to Friday 8:30 a.m. to 12:00 a.m. and 1:00 p.m. to 4:30 p.m.   

For a pension from a foreign country or certificate of coverage, please dial one of the following telephone numbers:

  • Montréal area: 514 866‑7332
  • Toll‑free: 1 800 565‑7878
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