How to access the SPP Portal
Before you start...
SPP Portal access rights vary depending on each person's role: each person is only granted access to sections required to complete his or her duties.
The same person can work on several pension plans or standard contracts and have different roles. The person is granted access rights accordingly.
Only the following persons can grant access to the SPP Portal to collaborators who need it to carry out their tasks related to a pension plan or a standard contract, as the case may be:
- SPP, SIPP and VRSP administrator's representatives
- contact persons for a LIRA or LIF.
First time accessing the SPP Portal
To be granted access to the SPP Portal, you must provide the plan administrator's representative with your email address (personal email address) so that your name can be added to the list of collaborators to the plan.
Once the information about you has been entered in the SPP Portal by the administrator's representative, an email from Retraite Québec will be sent, asking you to sign up for the SPP Portal.
If you do not have access to the SPP Portal for a plan for which you are an auditor, please contact the plan administrator's representative concerned. If that person confirms that the information about you has been entered in the Collaborators section, please contact Retraite Québec:
Creating a user account
To create an account, click the Sign up now link.
Example 
Then, enter your email address (personal email address) and click Send verification code.
Example
You will receive an email at the address you entered, which contains the verification code you need to complete your authentication.
Enter the verification code in the authentication window, then click Verify code.
The verification code is valid for approximately 5 minutes.
You cannot find the email?
Check your spam folder. It should be there. Drag it to your inbox: that way, the next time you receive emails from that source, they will be sent directly to your inbox.
Example
Once the code has been verified, you must enter and confirm a password and click Create.
The password must be between 12 and 64 characters and include at least 2 of the following characters:
- a lowercase letter
- a capital letter
- a number
- a symbol.
You are responsible for protecting the confidential information that allows you to log in to the SPP Portal. That information should not be disclosed to other persons of your organization or to external providers.
Logging in
When you click Go to the service, the login window will appear.
Enter your email address and your password, then click Sign in.
Example 
The window below will appear. Click Send verification code.
You will receive an email at the address you entered, which contains the verification code you need to complete your authentication.
The verification code is valid for a approximately 5 minutes.
You cannot find the email?
Check your spam folder. It should be there. Drag it to your inbox: that way, the next time you receive emails from that source, they will be sent directly to your inbox.
You must enter the verification code in the authentication window, then click Verify code.
Once the code has been verified, you must click Continue to access the SPP Portal.
If you have a role in several plans or standard contracts, you must first choose the one to which you want to log in.
If you have several roles for the same plan or standard contract, be sure to select the appropriate one, because SPP Portal access rights differ depending on the role.
Homepage
The homepage:
- allows you, if applicable, to select another plan, standard contract or role without having to sign out
- displays the icons that correspond to the sections to which you have access, depending on your role.
The menu displayed on the homepage can also be found on the top left of every page of the SPP Portal, which allows you to access other sections without having to return to the homepage.
SPP Portal sections
Annual information return
You only have access to the following subsections of the AIR:
- Attach or consult a document
- Consult, verify and submit the AIR.
Attach or consult a document
This subsection allows you to consult or add documents to the
AIR for a given year, including:
- the financial report and statements
- the auditor's report on the audited financial statements for the plan
- the report on supplementary matters arising from an audit
- any other document related to the
AIR (additional information).
The documents must be in PDF or XLSX format (each document must be in a separate file and cannot exceed 25 MB).
If the
AIR has not yet been submitted to Retraite Québec, the documents saved in the Attach or consult a document subsection will automatically be sent with the
AIR. As long as the
AIR and attached documents have not been submitted to Retraite Québec, a document can be deleted.
After the
AIR has been submitted, you can still add documents in that subsection and send them to Retraite Québec. However, to delete a document that has already been submitted, you must contact Retraite Québec:
Consult, verify and submit the AIR
This subsection allows you to:
- consult all the information in the AIR
- complete lines 387 through 389
- ask the plan administrator's representative to correct information in an
AIR, if required
- submit the
AIR to the plan administrator's representative once it has been verified so that it can be submitted to Retraite Québec.
Saving the document in PDF format
You can save and print a draft version of the
AIR in PDF format at any time, even if the return has not been finished.
-
To save the PDF in French, you must sign in to the French
SPP Portal, which provides you with a French interface.
-
To save the PDF in English, you must sign in to the English
SPP Portal, which provides you with an English interface.
Requesting corrections to be made to the
AIR
You can return the
AIR to the plan administrator's representative to be corrected, if corrections still need to be made after your verifications. To do so, you must use the
Request a correction button.
The administrator's representative and the persons authorized to complete the
AIR can make changes to information in the Financial situation of the plan subsection again.
Ending the verification of the
AIR
Once your verification has been completed and you have answered the questions addressed to you, if no correction needs to be made to the
AIR, you must return it to the administrator's representative so that it can be submitted to Retraite Québec. To do so, you must use the Verification completed button.
The information indicated in the Financial situation of the plan subsection cannot be changed by the administrator's representative or persons authorized to complete the AIR.
Meaning of acronyms
- LIRA: Locked-in retirement account
- LIF: Life income fund
- AIR: Annual information return
- SPP: Supplemental pension plan
- SIPP: Simplified pension plan
- VRSP: Voluntary retirement savings plan