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(Satisfaction of people who received an answer from the Services Commissioner after having filed a complaint by email at the Régie des rentes du Québec: a survey; French only)
In its 2009-2010 Service Statement, the Régie des rentes du Québec stated that "The Services Commissioner is committed to providing you with a clear and complete response, adapted to your situation...".
In order to meet in part the accountability requirements for meeting the Services Commissioner's commitment, people who filed a complaint by email were surveyed.
Consult a summary of the study
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